Grievance Redressal
Effective Date: 20/10/2026
Vidyavanta is committed to providing a reliable and transparent educational service.
If you have any complaint or issue regarding registration, payment, question-set generation, PDF delivery, download access, account access or any other service provided through www.vidyavanta.com, you may contact us using the details below.
Grievance Officer
Name: B. Talukder
Designation: Grievance Officer
Email: [grievance@vidyavanta.com]
WhatsApp: 8585091111
Address: 29/11/D N.P. Road, Kolkata-700041
Information to Include
To help us resolve your complaint quickly, please provide:
- Name of Student/User
- Registered Mobile Number
- Registered Email Address
- Payment/Transaction ID, where applicable
- Date of transaction/request
- Details of the complaint
- Supporting screenshots/documents, where applicable
We will review the complaint and communicate the status or resolution within the applicable period.
For payment-related issues, users may also be required to provide the relevant payment transaction/reference number.
Complaint Reference
Where appropriate, Vidyavanta may provide a complaint/reference number so that the status of the complaint can be tracked.