Privacy Policy
Effective Date: 20/10/2026
Last Updated: 15/10/2026
Vidyavanta ("we", "our", "us") respects the privacy of students, parents, guardians and other users of www.vidyavanta.com.
This Privacy Policy explains what information we collect, why we collect it, how we use it and how we protect it.
1. Information We Collect
When a user registers or uses our services, we may collect information such as:
- Student Name
- Guardian Name
- School Name
- Mobile/Phone Number
- Email Address
- Class
- Board
- Subject and chapter selections
- Purchase/request information
- Download history
- Payment/transaction reference information
- Account/login information
- Technical information such as IP address, browser type and device information where collected by our website systems.
We aim to collect information that is reasonably necessary for providing our services.
2. Information Relating to Students
Our services are intended for school students, including minors.
Where the user is a minor, a parent or legal guardian should supervise or authorise registration and purchases.
We request users and guardians not to provide unnecessary sensitive personal information through the website.
3. How We Use Personal Information
We may use the information collected to:
- Create and maintain user accounts;
- Process question-set requests;
- Generate and deliver purchased PDFs;
- Maintain download history;
- Process and verify payments;
- Send transaction-related communications;
- Provide customer support;
- Respond to complaints;
- Prevent fraud and misuse;
- Improve our website and educational services;
- Maintain business and transaction records;
- Comply with applicable legal requirements.
4. Payment Information
Online payments are processed through our payment gateway provider, currently Razorpay.
Where payment processing is handled by Razorpay, users should also refer to Razorpay's applicable privacy notices and terms.
Vidyavanta does not intend to store complete card numbers, CVV numbers, UPI PINs, passwords or banking credentials on its own website.
5. Sharing of Information
We may share necessary information with service providers where required to operate our services, such as:
- Payment gateway/service providers;
- Website hosting providers;
- Email/SMS service providers;
- Technical service providers;
- Security and fraud-prevention service providers;
- Professional advisers where necessary; and
- Government or law-enforcement authorities where legally required.
We do not intend to sell users' personal information as a commercial database.
6. Cookies and Technical Information
Our website may use cookies and similar technologies for purposes such as:
- Login/session management;
- Website security;
- Remembering user preferences;
- Understanding website usage;
- Improving website performance.
Users may be able to control cookies through their browser settings. Disabling certain cookies may affect website functionality.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no internet-based system can be guaranteed to be completely secure.
8. Retention of Information
We may retain personal information for as long as reasonably necessary to provide services, maintain transaction/account records, resolve disputes, prevent fraud, comply with legal obligations and protect our legitimate business interests.
9. User Requests
Subject to applicable law, users may contact us regarding their personal information, including requests relating to access, correction or deletion where applicable.
Requests should be sent to:
Email: [privacy@vidyavanta.com]
We may need to verify the identity of the person making the request before processing it.
10. Children's Privacy
Because Vidyavanta provides educational services to school students, including students who may be minors, parents or legal guardians should supervise the use of the website and any purchases.
We do not knowingly request unnecessary personal information from children.
If a parent or guardian believes that a minor has provided personal information inappropriately, they may contact us at: vidyavanta26@gmail.com
11. Third-Party Websites and Services
Our website may contain links or integrations with third-party services, including payment providers.
Vidyavanta is not responsible for the privacy practices of third-party websites. Users should review the privacy policies of those services separately.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this page.
13. Contact
For privacy-related questions:
Vidyavanta
Email: vidyavanta26@gmail.com
WhatsApp: 8585091111
Address: 29/11/D, N.P. Road, Kolkata-700041